Return Policy
Return Policy

RETURN POLICY

Return Policy in short
Contact WET WEIM before returning any items.
You can return the product within 30 days of delivery.
The product must be in new condition.
To avoid any Customs charges please clearly mark the package 'RETURNED GOODS'.
If a package is unclaimed you might have to pay a handling fee.
WET WEIM canoe is not eligible for return.

Return Policy
Please contact WET WEIM before returning any items.

It is appropriate that the consumer controls the delivery to verify that this is accurate and error free. At the complaint, the customer contacts WET WEIM and gives information relevant and the reason for complaint.

Return Conditions
You can return the product within 30 days of delivery. The product must be in new condition. If the product is ruined or used the product shall not be refunded. Make sure to include contact information with the return and if possible, please provide us with a tracking number. WET WEIM suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed.

Returning A Package
If a returned item is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any Customs charges. WET WEIM is NOT responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer.

Transport Damage
If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.

Unclaimed Packages
For packages that are not cashed at your post office within 14 days, WET WEIM reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.

All inquiries: contact us

Stacks Image 66